1992
Telematic Media and Services is born in Barcelona as a result of the invention of the Multifax by its founder, Pedro Barceló.
1994
Its central offices are opened in the centre of Barcelona.
1996
Madrid office in the financial centre of the capital.
1997
Opening of a new site in Barcelona.
2004
Consulting C3 is born, the consulting company of the group specialized in Quality Audits, Customer Service Training, Customer Experience, Quality Surveys. Creation of the Standard C3 quality evaluation system.
2005
MST buys the company Fonomarket from Banco Sabadell.
2008
Opening of 1 new site in Barcelona exclusively international to serve Europe with native staff.
2011
eAlicia is born, the platform for the management, evaluation and control of quality and processes in service centres and the improvement of the Customer Experience
2013
Espic is founded in Andorra. Joint venture of MST with Andorra Telecom.
2016
New site in Barcelona specialized in banking.
2017
The Valencia and Zaragoza centres are opened, as well as a new site in Barcelona.
2018
The C3 Digital division is created, offering solutions for Chatbot, RPA, Speech Analytics, Natural Language, Social Media, NPL.
2019
International eAlicia presentation, new design and new features.
2020
We open a new site in Barcelona to cover an important international service with more than 110 posts and 6 languages.
2021
Launch of Syevrus. New online survey platform. syevrus.com
2022
We inaugurated a new headquarters in Porto with more than 200 positions.
2022
We celebrate 30 years of the company.
