Chatbot / RPA / AI
Customer Experience Omnicanal
MST has extensive experience in multi-channel (telephone, chat, email, social networking) and multilingual customer services. It integrates a highly qualified, experienced and highly responsive team with the most innovative technology such as Chatbot, RPA, IA, CRM ticketing, generation of FAQs and knowledge databases with the most common queries. We help our customers with their Customer Experience strategy to have satisfactory, differentiated and personalized.