{"id":1150,"date":"2020-06-25T11:19:00","date_gmt":"2020-06-25T09:19:00","guid":{"rendered":"https:\/\/mstholdingblog.com\/?p=1150"},"modified":"2023-06-06T16:57:17","modified_gmt":"2023-06-06T14:57:17","slug":"por-que-es-importante-medir-la-calidad-interna","status":"publish","type":"post","link":"https:\/\/www.mstholding.com\/blog\/por-que-es-importante-medir-la-calidad-interna\/","title":{"rendered":"\u00bfPor qu\u00e9 es importante medir la calidad interna?"},"content":{"rendered":"<h3><img fetchpriority=\"high\" decoding=\"async\" class=\" wp-image-1153\" style=\"font-size: 16px;\" src=\"https:\/\/www.mstholding.com\/blog\/wp-content\/uploads\/2020\/06\/linkedin_calidadInterna_ealicia-1024x536.jpg\" alt=\"La importancia de medir la calidad interna\" width=\"580\" height=\"304\" srcset=\"https:\/\/www.mstholding.com\/blog\/wp-content\/uploads\/2020\/06\/linkedin_calidadInterna_ealicia-1024x536.jpg 1024w, https:\/\/www.mstholding.com\/blog\/wp-content\/uploads\/2020\/06\/linkedin_calidadInterna_ealicia-300x157.jpg 300w, https:\/\/www.mstholding.com\/blog\/wp-content\/uploads\/2020\/06\/linkedin_calidadInterna_ealicia-768x402.jpg 768w, https:\/\/www.mstholding.com\/blog\/wp-content\/uploads\/2020\/06\/linkedin_calidadInterna_ealicia.jpg 1040w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/><\/h3>\n<p>La importancia de medir la calidad interna<\/p>\n<h3>Medir la calidad interna es necesaria a la hora de prestar un servicio excelente<\/h3>\n<p>Una empresa no es nada si no tiene un servicio interno excelente. Medir la calidad interna de servicio ayuda a la empresa a conseguir \u00e9xitos. Tenemos que mirarnos m\u00e1s el ombligo. Actualmente, <strong>\u00bfest\u00e1s mirando los errores que cometes?, \u00bfEst\u00e1s cumpliendo los tiempos de espera? \u00bfSabes si todos tus empleados son eficientes?<\/strong><\/p>\n<p>Todas y cada una de las anteriores preguntas responden sobre la calidad interna de la empresa. Otro elemento importante en cualquier organizaci\u00f3n es la <strong>cadena de valor<\/strong>. Con la cadena de valor se consigue examinar y dividir la compa\u00f1\u00eda en sus actividades estrat\u00e9gicas m\u00e1s relevantes a fin de entender c\u00f3mo funcionan los costos, las fuentes actuales y en qu\u00e9 radica la diferenciaci\u00f3n.<\/p>\n<p>El origen de este concepto surge en 1985 cuando el profesor Michael E. Porter de la Universidad de Harvard introdujo el an\u00e1lisis de la cadena de valor en su libro \u00abCompetitive Advantage\u00bb.\u00a0Para ello se sirvi\u00f3 del an\u00e1lisis utilizado previamente por Mckinsey &amp; Co.\u00a0Porter ahond\u00f3 m\u00e1s en el an\u00e1lisis con el objetivo de mejorar la rentabilidad de las empresas.<\/p>\n<p>eAlicia, permite medir lo que quieras. Desde una simple llamada hasta todo un proceso. Si quieres saber todo en lo que puede ayudarte nuestra herramienta rellena el formulario que encontrar\u00e1s al final de este post.<\/p>\n<p>Pide informaci\u00f3n a\u00a0<a href=\"mailto:info@ealicia.com\">info@ealicia.com<\/a>.<\/p>\n<p>S\u00edguenos en las\u00a0<a href=\"https:\/\/www.linkedin.com\/company\/ealicia-com\/\" target=\"_blank\" rel=\"noopener noreferrer\">redes sociales para estar al d\u00eda de todo.<\/a><\/p>\n<p><a href=\"https:\/\/mstholdingblog.com\/category\/noticias\/\">Te interesa saber\u2026<\/a><\/p>\n<div data-test='contact-form'\n\t\t\tid='contact-form-1150'\n\t\t\tclass='jetpack-contact-form-container '\n\t\t\tdata-wp-interactive='jetpack\/form' 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href=\"\/blog\/wp-json\/wp\/v2\/posts\/1150\">\u2190 Volver<\/a><\/p><h4 data-wp-bind--aria-hidden=\"state.isSuccessMessageAriaHidden\" id=\"contact-form-success-header-2569d18bdffa25ac0e5f4620069c4228a8b24af7\">Gracias por tu respuesta. \u2728<\/h4>\n\n<template data-wp-each--submission=\"context.formattedSubmissionData\">\n\t\t\t\t\t<div class=\"jetpack_forms_contact-form-success-summary\">\n\t\t\t\t\t\t<div class=\"field-name-wrapper\">\n\t\t\t\t\t\t\t<div class=\"field-type-icon\" data-wp-watch=\"callbacks.watchFieldTypeIcon\"><\/div>\n\t\t\t\t\t\t\t<div class=\"field-name\" data-wp-text=\"context.submission.label\" data-wp-bind--hidden=\"!context.submission.label\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"field-value\" data-wp-text=\"context.submission.value\" data-wp-bind--hidden=\"!context.submission.showPlainValue\"><\/div>\n\t\t\t\t\t\t<a class=\"field-url\" data-wp-bind--href=\"context.submission.url\" data-wp-text=\"context.submission.value\" 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Medir la calidad interna de servicio ayuda a la empresa a conseguir \u00e9xitos. Tenemos que mirarnos m\u00e1s el ombligo. Actualmente, \u00bfest\u00e1s mirando [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[18,19,21],"class_list":["post-1150","post","type-post","status-publish","format-standard","hentry","category-noticias","tag-cadena-de-valor","tag-calidad","tag-calidad-interna"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>\u00bfPor qu\u00e9 es importante medir la calidad interna? - MST Holding Blog<\/title>\r\n<meta name=\"description\" content=\"Una empresa no es nada si no tiene un servicio interno excelente. 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