{"id":1254,"date":"2020-07-09T12:30:30","date_gmt":"2020-07-09T10:30:30","guid":{"rendered":"https:\/\/mstholdingblog.com\/?p=1254"},"modified":"2023-06-06T16:57:13","modified_gmt":"2023-06-06T14:57:13","slug":"como-reciben-las-encuestas-de-satisfaccion-tus-clientes","status":"publish","type":"post","link":"https:\/\/www.mstholding.com\/blog\/como-reciben-las-encuestas-de-satisfaccion-tus-clientes\/","title":{"rendered":"\u00bfC\u00f3mo reciben las encuestas de satisfacci\u00f3n tus clientes?"},"content":{"rendered":"
\"Realiza
Realiza tus encuestas de satisfacci\u00f3n con eAlicia<\/figcaption><\/figure>\n

eAlicia permite enviar encuestas de satisfacci\u00f3n a tus clientes de una manera r\u00e1pida y sencilla<\/h2>\n

Como ya sabr\u00e9is, eAlicia es una plataforma Cloud que permite, entre muchas otras cosas, realizar encuestas de satisfacci\u00f3n.\u00a0<\/strong>Hoy os vamos a explicar qu\u00e9 funcionalidades tiene el servicio de encuestas de eAlicia.<\/p>\n

En primer lugar, todo es personalizable. La plataforma genera unos links autom\u00e1ticos por cada usuario si es encuesta dirigida. As\u00ed, puedes saber la satisfacci\u00f3n de tu producto por cada uno de tus clientes. Puedes ver la pantalla de carga inicial<\/a>,<\/strong> adaptable a m\u00f3vil y tableta. En la primera pantalla podr\u00edas poner el logotipo de tu empresa, consentimiento informado y cualquier mensaje que necesites transmitir antes de empezar la encuesta.<\/p>\n

La encuesta<\/h3>\n

eAlicia permite al usuario poder personalizar la encuesta de la manera que le sea m\u00e1s pr\u00e1ctica. A continuaci\u00f3n, os mostraremos algunas capturas de preguntas tipo que podr\u00edan aparecer.<\/p>\n\n

Cada encuesta de satisfacci\u00f3n puede seguir un camino u otro. Es decir, puedes combinar preguntas que dependan de la respuesta de otra creando un \u00e1rbol de decisi\u00f3n<\/strong>.<\/a> Por ejemplo: \u00bfAlguna vez has comprado nuestro producto fuera de Espa\u00f1a? R: S\u00ed \/ No. <\/strong><\/p>\n

En caso afirmativo, podr\u00eda aparecer la pregunta: \u00bfEn qu\u00e9 pa\u00eds? y conseguir mayor informaci\u00f3n con una sola encuesta.<\/strong><\/p>\n

El informe<\/h3>\n

No es que solo tengamos un dise\u00f1o bonito a los ojos del consumidor. Los informes que puedes extraer de las respuestas de tus clientes te van a dejar boquiabierto a ti. <\/strong>y puedes hacer que lo vean tus clientes una vez han contestado: Informe p\u00fablico.<\/p>\n\n

Los informes gen\u00e9ricos te muestran un resultado general de todas las encuestas que se han realizado y puedes hacer que tus clientes una vez hayan contestado accedan al mismo informe. Act\u00faa a tiempo real porqu\u00e9 los datos se actualizan cada vez que alguien realiza una encuesta.<\/strong><\/p>\n

Si quieres consultar c\u00f3mo se ver\u00eda un informe gen\u00e9rico entra aqu\u00ed.<\/strong><\/a><\/p>\n

Adem\u00e1s del informe gen\u00e9rico, la plataforma de eAlicia dispone de otros informes donde te permite ver los resultados de manera individual, poder segmentar las respuestas de tus clientes, ver \u00edndices de Net Promoter Score y satisfacci\u00f3n, cruce de variables o tablas de contingencia.<\/p>\n

\u00bfTe gustar\u00eda saber m\u00e1s sobre el servicio de encuestas de eAlicia? Ponte en contacto con nosotros info@ealicia.com<\/a><\/p>\n

Te interesa saber\u2026<\/a><\/p>\n

S\u00edgue a nuestras cuentas en Linkedin para estar al d\u00eda de todo.\u00a0MST<\/a>\u00a0\/\u00a0C3<\/a>\u00a0\/\u00a0eAlicia<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

eAlicia permite enviar encuestas de satisfacci\u00f3n a tus clientes de una manera r\u00e1pida y sencilla Como ya sabr\u00e9is, eAlicia es una plataforma Cloud que permite, entre muchas otras cosas, realizar encuestas de satisfacci\u00f3n.\u00a0Hoy os vamos a explicar qu\u00e9 funcionalidades tiene el servicio de encuestas de eAlicia. En primer lugar, todo es personalizable. La plataforma genera […]<\/p>\n","protected":false},"author":7,"featured_media":1278,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1254","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"yoast_head":"\r\n\u00bfC\u00f3mo reciben las encuestas de satisfacci\u00f3n tus clientes? - MST Holding Blog<\/title>\r\n<meta name=\"description\" content=\"eAlicia permite enviar encuestas de satisfacci\u00f3n a tus clientes de una manera r\u00e1pida y sencilla. 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