{"id":1877,"date":"2021-02-24T11:15:15","date_gmt":"2021-02-24T10:15:15","guid":{"rendered":"https:\/\/mstholdingblog.com\/?p=1877"},"modified":"2023-06-06T16:55:54","modified_gmt":"2023-06-06T14:55:54","slug":"ealicia-estrena-nueva-pagina-web","status":"publish","type":"post","link":"https:\/\/www.mstholding.com\/blog\/ealicia-estrena-nueva-pagina-web\/","title":{"rendered":"eAlicia estrena nueva web para presentar sus novedades"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">eAlicia, la <strong>plataforma cloud de gesti\u00f3n y medici\u00f3n de la calidad y la satisfacci\u00f3n<\/strong> de los clientes, estrena <a href=\"https:\/\/www.ealicia.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">nueva p\u00e1gina web<\/a>. El principal objetivo de este estreno es el de mostrar de manera eficiente los cuatro servicios que ofrece la plataforma. Son m\u00e1s de <strong>11 a\u00f1os en el mercado<\/strong> y creemos que modernizar la imagen es un hecho fundamental para seguir acompa\u00f1ando en la mejora de la experiencia de los clientes de todos nuestros clientes.<\/p>\n\n\n<h3>Los servicios de eAlicia<\/h3>\n\n\n<p class=\"wp-block-paragraph\">En la web de eAlicia encontrar\u00e1s nuestro cuatro servicios: <strong><a href=\"https:\/\/www.ealicia.com\/encuestas\/\" target=\"_blank\" rel=\"noreferrer noopener\">eAlicia Encuestas<\/a><\/strong> podr\u00e1s obtener las opiniones de qui\u00e9n desees a trav\u00e9s de cualquier tipo de canal: email, llamadas, sms, redes sociales. Con este servicio puedes crear desde encuestas sencillas hasta encuestas complejas seg\u00fan las necesidades de tus preguntas. Adem\u00e1s, podr\u00e1s personalizarla a tu gusto.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por otro lado, encontramos <strong><a href=\"https:\/\/www.ealicia.com\/evaluacion\/\" target=\"_blank\" rel=\"noreferrer noopener\">eAlicia Evaluaciones<\/a><\/strong>, nuestro producto estrella. Con este servicio puedes medir la calidad interna de tu servicio. Puedes saber c\u00f3mo est\u00e1n rindiendo tus trabajadores y c\u00f3mo puedes actuar sobre ellos. Aqu\u00ed va ligado nuestro tercer servicio: <strong><a href=\"https:\/\/www.ealicia.com\/elearning\/\" target=\"_blank\" rel=\"noreferrer noopener\">eAlicia eLearning<\/a><\/strong>. Cuando identificas en qu\u00e9 est\u00e1n fallando tus empleados puedes actuar realizando cursos de formaci\u00f3n para refrescar conceptos o ense\u00f1ar t\u00e9cnicas que no se est\u00e1n realizando adecuadamente mediante nuestra <strong>plataforma eLearning.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> En \u00faltimo lugar encontramos el <strong><a href=\"https:\/\/www.ealicia.com\/customer-experiencie\/\" target=\"_blank\" rel=\"noreferrer noopener\">eAlicia Customer Experience<\/a><\/strong>, con este servicio realizaremos campa\u00f1as de productos, conocemos el posicionamiento de nuestra marca, medimos el\u00a0 NPS,  el CSAT y un sinf\u00edn de posibilidades m\u00e1s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por si no fuera poco, nuestra plataforma permite mediante el\u00a0<strong>eAlicia World Map Data<\/strong> ver los datos de tu empresa a nivel mundial.  Es decir, en un simple vistazo podr\u00e1s ver c\u00f3mo est\u00e1n rindiendo todos tus establecimientos del mundo, pa\u00eds o ciudad.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para m\u00e1s informaci\u00f3n de nuestros servicios no dudes en contactar con nosotros a trav\u00e9s de\u00a0<a href=\"http:\/\/www.ealicia.com\/contacto\">nuestro formulario de contacto<\/a>, estaremos encantados de entender todas sus dudas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tambi\u00e9n te pueden interesar otras funciones que eAlicia te permite hacer como medir la<a href=\"https:\/\/mstholdingblog.com\/2020\/10\/29\/reducir-tiempo-medio-de-espera\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00a0satisfacci\u00f3n de tus clientes<\/a>\u00a0o la\u00a0<a href=\"https:\/\/mstholdingblog.com\/2020\/10\/22\/informes-de-calidad-que-es\/\" target=\"_blank\" rel=\"noreferrer noopener\">calidad de tus servicios.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>eAlicia, la plataforma cloud de gesti\u00f3n y medici\u00f3n de la calidad y la satisfacci\u00f3n de los clientes, estrena nueva p\u00e1gina web. El principal objetivo de este estreno es el de mostrar de manera eficiente los cuatro servicios que ofrece la plataforma. Son m\u00e1s de 11 a\u00f1os en el mercado y creemos que modernizar la imagen [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":1882,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1877","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>eAlicia estrena nueva web para presentar sus novedades - MST Holding Blog<\/title>\r\n<meta name=\"description\" content=\"eAlicia, la plataforma cloud de gesti\u00f3n y medici\u00f3n de la calidad y la satisfacci\u00f3n de los clientes, estrena nueva p\u00e1gina web.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.mstholding.com\/blog\/ealicia-estrena-nueva-pagina-web\/\" \/>\r\n<meta property=\"og:locale\" content=\"es_ES\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"eAlicia estrena nueva web para presentar sus novedades - 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