{"id":3305,"date":"2023-05-23T15:08:50","date_gmt":"2023-05-23T13:08:50","guid":{"rendered":"https:\/\/www.mstholding.com\/blog\/?p=3305"},"modified":"2023-06-06T16:50:38","modified_gmt":"2023-06-06T14:50:38","slug":"mst-and-consulting-c3-invite-you-to-the-first-international-conference-workshop-about-the-new-spanish-customer-service-law","status":"publish","type":"post","link":"https:\/\/www.mstholding.com\/blog\/en\/mst-and-consulting-c3-invite-you-to-the-first-international-conference-workshop-about-the-new-spanish-customer-service-law\/","title":{"rendered":"MST and Consulting C3 invite you to the First International Conference – Workshop about the new Spanish Customer Service Law"},"content":{"rendered":"\n

During this event you will learn about the new Customer Service Law\u2019s key points, and you will also be able to ask any doubts or questions you may have. Afterwards, you will participate in a dynamic customer experience workshop related to the new law. Finally, a networking session will take place during a cocktail lunch.<\/p>\n\n\n\n

The new Customer Service Law will be presented by Jaime Fern\u00e1ndez, Partner at \u201cAugusta Abogados\u201d. The whole session will be led by Jordi Miguel, Training Manager at \u201cConsulting C3.<\/p>\n\n\n\n

<\/p>\n\n\n\n

\n
You can registration here.<\/a><\/div>\n<\/div>\n\n\n\n

AGENDA<\/h2>\n\n\n\n
09:00 – 09:30<\/strong><\/td>Welcome and coffee<\/td><\/tr>
09:30 – 10:30<\/strong><\/td>New Customer Service Law Conference and Q&A session by Jaime Fern\u00e1ndez<\/strong>, Augusta Abogados\u2019 partner<\/td><\/tr>
10:30 – 10:45<\/strong><\/td>New CSL Self-diagnosis Report Presentation by Patricia Guerrero<\/strong>, Consulting Area Manager at Consulting C3<\/td><\/tr>
10:45 – 11:00<\/strong><\/td>Coffee break<\/td><\/tr>
11:00 – 13:30<\/strong><\/td>Interactive Customer Experience Workshop led by Jordi Miguel<\/strong>, Training Manager at C3 Consulting<\/td><\/tr>
13:30 – 15:00<\/strong><\/td>Cocktail Lunch & Networking<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
\n
www.mstholding.com<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

During this event you will learn about the new Customer Service Law\u2019s key points, and you will also be able to ask any doubts or questions you may have. Afterwards, you will participate in a dynamic customer experience workshop related to the new law. Finally, a networking session will take place during a cocktail lunch. The new Customer Service Law […]<\/p>\n","protected":false},"author":7,"featured_media":3309,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[234],"tags":[],"class_list":["post-3305","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"yoast_head":"\r\nMST and Consulting C3 invite you to the First International Conference - Workshop about the new Spanish Customer Service Law - MST Holding Blog<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.mstholding.com\/blog\/en\/mst-and-consulting-c3-invite-you-to-the-first-international-conference-workshop-about-the-new-spanish-customer-service-law\/\" \/>\r\n<meta property=\"og:locale\" content=\"es_ES\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"MST and Consulting C3 invite you to the First International Conference - Workshop about the new Spanish Customer Service Law - MST Holding Blog\" \/>\r\n<meta property=\"og:description\" content=\"During this event you will learn about the new Customer Service Law\u2019s key points, and you will also be able to ask any doubts or questions you may have. 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