{"id":340,"date":"2019-10-07T15:09:17","date_gmt":"2019-10-07T13:09:17","guid":{"rendered":"https:\/\/mstholdingblog.com\/?p=340"},"modified":"2023-06-06T16:59:26","modified_gmt":"2023-06-06T14:59:26","slug":"ven-a-la-digitalizacion-del-sector-turistico-31-de-octubre","status":"publish","type":"post","link":"https:\/\/www.mstholding.com\/blog\/ven-a-la-digitalizacion-del-sector-turistico-31-de-octubre\/","title":{"rendered":"Ven a La digitalizaci\u00f3n del sector tur\u00edstico, 31 de octubre"},"content":{"rendered":"<h3><strong>C3 Digital by MST Holding organiza el pr\u00f3ximo 31 de octubre una mesa redonda acerca de las soluciones tecnol\u00f3gicas que se deben implementar en el sector tur\u00edstico<\/strong><\/h3>\n<p>Con motivo de que Barcelona es una de las potencias mundiales en el sector tur\u00edstico a nivel nacional e internacional, <strong>C3 Digital by<\/strong> MST Holding organizar\u00e1 el pr\u00f3ximo 31 de octubre una mesa redonda sobre las soluciones tecnol\u00f3gicas que se deben implementar en el sector tur\u00edstico. Davide Lusuardi y Javier de Ram\u00f3n son dos de los cinco ponentes que hemos desvelado. Cada jueves anunciamos un nuevo participante en nuestras redes. Ap\u00fantate para no perder tu plaza.<\/p>\n<p>Nuestra experta en soluciones Digitales y Tecnol\u00f3gicas,\u00a0<strong>Karen Quipusco<\/strong>, ser\u00e1 la moderadora de una mesa redonda que contar\u00e1 con ponentes referentes del sector.<\/p>\n<p>La\u00a0<strong>Casa Convalesc\u00e8ncia<\/strong>\u00a0acoger\u00e1 desde las 9h hasta las 13h la din\u00e1mica tur\u00edstica. Mostraremos a todos los asistentes\u00a0<strong>qu\u00e9 soluciones depara el futuro en el sector tur\u00edstico.<\/strong> En la mesa redonda:\u00a0<strong>\u201cLa digitalizaci\u00f3n del sector tur\u00edstico\u201d<\/strong>, los asistentes podr\u00e1n escuchar de primera mano las opiniones y propuestas que los ponentes est\u00e1n implementando en sus empresas o quieren incorporar en un futuro inmediato.<\/p>\n<h3><strong>Los ponentes<\/strong><\/h3>\n<p>El Jefe de Operaciones de Costa Cruceros en Espa\u00f1a y Portugal,\u00a0<strong>Davide Lusuardi<\/strong>,\u00a0fue el primer ponente que desvelamos para la mesa redonda el pasado 27 de setiembre. En los \u00faltimos 15 a\u00f1os ha dedicado su trayectoria profesional al mundo de la atenci\u00f3n al cliente, liderando las operativas de diferentes Contact Center, explorando constantemente las evoluciones tecnol\u00f3gicas, pasando de la multi-canalidad a la actual omni-calidad, implementando soluciones para la medici\u00f3n y la mejora de<strong>\u00a0la experiencia cliente.<\/strong><\/p>\n<p>El segundo ponente confirmado para la Mesa Redonda es<strong> e<\/strong>l Director de CRM y Servicios de Marketing en Fira Barcelona, Javier de Ram\u00f3n. Anteriormente ejerci\u00f3 como\u00a0<strong>Program Manager de CRM, Knowledge Management y NPS para ADP ESI,<\/strong>\u00a0empresa de 48.000 empleados con presencia en 17 pa\u00edses. Su objetivo era la gesti\u00f3n e implantaci\u00f3n de un modelo com\u00fan de relaci\u00f3n con el cliente incluyendo mejores pr\u00e1cticas de CRM, servicio al cliente y el desarrollo de programas de voz del cliente a nivel internacional.<\/p>\n<h4><strong>El programa<\/strong><\/h4>\n<p>La jornada empezar\u00e1 a las 9 de la ma\u00f1ana del jueves 31 de octubre con la recepci\u00f3n de los asistentes. Hasta las 10 no tomar\u00e1 la palabra Karen Quipusco, qui\u00e9n presentar\u00e1 a los ponentes. Acto seguido, se dar\u00e1 por iniciada la jornada con las \u201ctendencias, t\u00e9cnicas y modelos de innovaci\u00f3n tur\u00edstica\u201d. Al finalizar, un Coffe Break para comentar los detalles de la Mesa Redonda.<\/p>\n<p>Si est\u00e1s interesado en las soluciones digitales en el Sector Tur\u00edstico, <a href=\"https:\/\/mstholding.com\/ES\/Contacto_Inscripcion.html\" target=\"_blank\" rel=\"noopener noreferrer\">ap\u00fantate para no perd\u00e9rtelo<\/a>, es gratuito y las plazas son limitadas.<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/company\/318189\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>S\u00edguenos en nuestras redes sociales para enterarte de los pr\u00f3ximos eventos.<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>C3 Digital by MST Holding organiza el pr\u00f3ximo 31 de octubre una mesa redonda acerca de las soluciones tecnol\u00f3gicas que se deben implementar en el sector tur\u00edstico Con motivo de que Barcelona es una de las potencias mundiales en el sector tur\u00edstico a nivel nacional e internacional, C3 Digital by MST Holding organizar\u00e1 el pr\u00f3ximo [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[16,25],"class_list":["post-340","post","type-post","status-publish","format-standard","hentry","category-noticias","tag-barcelona","tag-call-center"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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