Quality and eAlicia Workshop, Madrid, 27 de junio
How to manage Quality in Customer Experience On June 27, the Goya room of the Madrid Chamber of Commerce (Palacio de Santoña) will host the Consulting c3 Quality and eAlicia Workshop. What will we see? How to manage the quality of our company to achieve a satisfactory customer experience. I don’t know if you have […]
Chronicle: «C3 Customer Experience Workshop»
C3 Customer Experience Workshop D-Link, Roche, Esteve Teijin, Caja de Ingenieros, Diagonal Partners, Porteralia and Grupo Peralada are some of the companies that have attended the Customer Experience MasterClass. May 9, 2019, the meteorologist predicts nine all day in the city of Barcelona. When the Consulting C3 team arrives at the Duquesa de Cardona Hotel […]
“The quality of customer service influences the purchase or repurchase decision”
Last Monday, March 11, the third Customer Observatorium was published, prepared by SottoTempo, the company organizing the contest of Leaders in Service. The report establishes among many other data that 81.8% of the population has used some Customer Service (SAC) in the last year. For this reason, the S.A.C of companies has to modernize and […]
«C3 Emotional Intelligence», the emotional salary
Emotional Intelligence Workshop The sun rises on the seafront in Barcelona, the terrace of the Duquesa Cardona Hotel in Barcelona is about to host the second Consulting C3 workshop: “C3 Emotional Intelligence”. Hurry time and preparations are finished with the arrival of the first assistants. At 9.30 a.m. the workshop begins. C3 Sales Director Virginia […]
Inauguration of the C3 Consulting workshops
Have you considered knowing and understanding your current and potential clients better through the digital social environment? Social networks are the habitat, essence and appearance of companies. A virtual world where users navigate to learn, buy. The Duquesa Cardona Hotel in Barcelona will host the “C3 Social Networking Workshop”, the first C3 Consulting workshop. The […]
