MST Holding

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Connecting people since 1992
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Generating experiences in the financial sector since 2005
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Multichannel and Multilingual Customer Service
Experts in multi-channel customer management in different languages. We cover all your needs for a Customer Service project.
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New Artificial Intelligence Law and Customer Services Law

Day organised jointly by MST Holding, C3 Consulting and Sottotempo, to raise awareness and resolve doubts about the new Artificial Intelligence Law and the Customer Services Law.

The event, held in Madrid on 29 April, was a success with more than 60 participants from leading companies in sectors as varied as transport, industry, energy, finance, e-commerce, HVAC and tourism.

Do you know about the new Artificial Intelligence Law and the Customer Services Law?
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About us
"I have the honour to lead the great and diverse "International Business Unit" at MST Group since 2015. I'm responsible of the end to end client journey (Sales-to-delivery). Focus on strategies and activities of our Unit Business with a high level of management and control of the P&L and balance sheet of the Company."
Jessica Barceló - AI Orientation
"As director of the National Business Unit, I have the pleasure of managing the company's activity in a multitude of territorial sectors. With more than 15 years of experience in the company, each day is a new one to continue growing."
José Luis Domingo - Director NBU
"I have the honour of representing the Banking Unit in MST for more than 10 years. Major accounts trust our services because of the effectiveness, efficiency and trust we have in our clients."
Carolina Bullón - Directora BBU
“The greatest Manager is a person who believes that success is all about growing others because they think from a team perspective. That is what creates confidence and influence to make things work and where all the opportunities become endless. One of the main points to achieve your goals is to go straight to the essential and avoid distractions about insignificant details. This is where the business success of the International Unit resides.”
Mattia Villa - Director IBU