MST Holding Blog

Customer attention in HVAC (Heating, Ventilation, and Air Conditioning) technical support during the cold season is a critical challenge that requires a

In recent years, we have witnessed a growing disruption in the financial industry, largely driven by the emergence of neobanks. These digital

The constant pursuit of new strategies and methods to achieve net sales goals is a priority for any company seeking sustainable and

In the fast-paced world of the HVAC industry (Heating, Ventilation, and Air Conditioning), there are critical moments throughout the year when companies

Vacations. That anticipated annual time frame where we disconnect from the routine, recharge our batteries, and typically enjoy in two periods: summer

Customer service in the eCommerce sector is crucial to provide a positive customer experience and foster brand loyalty. However, during certain times

In recent years, we have witnessed the growing popularity of neobanks, fully digital financial institutions that have revolutionized the way people manage

In the heating, ventilation, and air conditioning (HVAC) industry, technical support plays a crucial role in ensuring that customers receive quality service

Introduction In the current digital era, electronic products have become an essential part of people’s daily lives. However, it is inevitable that

On May 22nd we received at our facilities in MST Barcelona the students of the International Full Time MBA, member of the

During this event you will learn about the new Customer Service Law’s key points, and you will also be able to ask any doubts or

Utilities are facing a reality where customers are increasingly digital and informed. In addition, competition is growing as a result of both

eCommerce has completely changed the sales landscape for both B2B and B2C. A well-functioning eCommece call center offers all the right tools

Last April 20th MST Holding in collaboration with Consulting C3 held an event focused on the new and imminent Law on Customer