Transforming the Future of Banking with Strategy and Technology
MST Holding has taken a decisive step in the evolution of financial services with the creation of BBI (Banking Business Innovation), its new unit specialized in innovation for the banking and insurance sectors. This initiative responds to the financial institutions’ need for modernization and represents a strategic investment aimed at leading the digital transformation of the sector.
Strategic Leadership with Vision
BBI is led by Javier Sáez, a seasoned professional with over two decades of experience in commercial and financial management within the banking sector. His leadership brings the vision and expertise required to establish this unit as a benchmark in financial innovation.
Clear Mission and Objectives
BBI’s mission is to drive the digital transformation of banking through technological solutions that optimize processes and enhance the customer experience. The unit aims to position itself as a strategic partner for banks in Spain and Portugal, with plans for European expansion. Its value proposition includes process automation, digitization of key services, and improved decision-making in operations.
Key Areas of Focus
BBI is structured around three main pillars:
- Digitization of traditional services, using technologies that streamline transactions and improve access to financial services.
- Development of administrative and commercial solutions, offering digital tools that increase operational efficiency and reduce errors.
- Strategic partnerships, collaborating with leading institutions to effectively integrate their solutions within the banking ecosystem.
A Cutting-Edge Technological Portfolio
BBI already boasts a robust catalogue of products designed to tackle the sector’s key challenges:
- Optima360: Smart management of oversized portfolios using AI.
- MST Connect: Multichannel management of commercial campaigns.
- eHereditas: Automation of inheritance process management.
- SwiftBankOps: Automation of banking operational processes.
- SwiftKYC: Automatic document validation, reducing processing times by 70%.
- SwiftOpenClose: End-to-end management of account opening and closing.
- SwiftRecover: Debt recovery with personalized strategies.
- SwiftUpdate: Automatic updates of corporate financial data.
- MST Transfer: Efficient management of international transfers.
Innovations on the Horizon
Upcoming launches include the digitization of guarantee management and MST Cripto, a solution designed to prepare institutions for the 2025 MiCA regulation, ensuring compliance with digital assets and decentralized banking.
Impact for MST Holding and Its Clients
The creation of BBI propels MST Holding toward a solid leadership position in banking innovation. A 40% increase in recurring revenue and a diversified service portfolio are expected. For clients, BBI means faster, more transparent, and personalized experiences, with processing times reduced by up to 75% and 24/7 service availability.
Future Outlook
BBI’s impact will lead to a substantial boost in sector efficiency: a 35% reduction in operational costs and up to 90% fewer administrative errors. Additionally, it is expected to achieve a Net Promoter Score (NPS) above 95% and a 20% increase in sales through personalized portfolio management. BBI will be staffed by a team of banking sector experts, ensuring regulatory compliance and operational excellence. This new unit not only strengthens MST Holding’s market position but also marks the beginning of a new era in financial services, grounded in technology, strategy, and innovation.