MST Holding will make a presentation on “The Contact Center of 2025”, the company’s CEO, Pedro Barceló will be the moderator

MST Holding will be present at the 22nd edition of the most important Contact Center Fair in the country. The Customer Relations Expo 2019 will be held on October 9 and 10 at the Wanda Metropolitano, Madrid.

Accredit yourself with the code EXPO19-MST and stop by to greet us at booth # 45. We will be there to help you with everything you need.

Our company, which has never failed the event since the fair is held, will hold a round table on the “Contact Center of 2025” on Thursday, October 10 at 1pm. The current CEO of MST Holding, Pedro Barceló, will be the moderator of the event that will feature leading speakers from the Customer Service sector. The Global Experience Contact Center Director of the Melià group, Elena de la Torre, the Pulamntur Sales Director, Javier Marín, the Endesa Sales Channel Manager, Mayte Prada, and the Caixabank Contact Center Operations Director, Teresa Ordoñez .

The Customer Relations Expo 2019 will feature more than 70 speakers from the Contact Center sector. A Fair, which this year is inspired by the Retro, where the most powerful and important companies in our country will meet. The solutions that the future holds, together with the new technologies that are being implemented in the sector, will be the hot topics in all the presentations.

Madrid will be the capital of Call Centers and service providers on October 9 and 10.

Do not miss the opportunity to attend the Customer Relations Expo 2019. Accredit yourself with the code EXPO19-MST and stop by to greet us at booth 45.

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Tagged : Digital Innovation

MST Holding organizes a round table on October 31 about the technological solutions that must be implemented in the tourism sector

On the occasion that Barcelona is one of the world powers in the national and international tourism sector, MST Holding will organize a round table on October 31 on the technological solutions that should be implemented in the tourism sector. The Convalescència House will host the tourism dynamics from 9 am to 1 pm. We will show all attendees what solutions the future holds in the tourism sector.

At the round table: “The digitalization of the tourism sector”, attendees can hear first hand the opinions and proposals that the speakers are implementing in their companies or want to incorporate in the immediate future. In addition, MST Holding wants to bet on solutions such as: data big data ’,‘ speech analytics ’,‘ text analytics ’and‘ social media ’.

The place chosen for the event is located within the historic premises of the Hospital de Sant Pau, a monument with a lot of history in the city of Barcelona. An emblematic place where we can contrast traditional initiatives with new solutions.

Our expert in Digital and Technological solutions, Karen Quipusco, will be the moderator of a round table that will feature speakers from the sector. With the participants already confirmed, we will reveal them as the appointment approaches.

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Tagged : Digital Innovation