The client must always be the protagonist of your company: Do you do what is necessary to make it so? Most companies
In MST we promote the consumption of fruit at work
Bargosa S.A has provided us with more than 200 bananas so that nobody is left without their piece of fruit. Fruits are
The keys to manage emotional involvement with client
The three keys to managing the emotional involvement with the client At the end of the post, you will find a question
Four frequent mistakes when using assertiveness in customer service
Assertiveness in customer service is one of the basic tools, especially in situations of conflict, complaints, incidents or claims Every Thursday we
Let’s snack today thanks to Donuts!
Last Wednesday, November 20, Donuts gave us a very special gift: A great snack! As you all know or have you ever
A company without its workers is nothing – Quality awards
Last Thursday, October 24, the Quality Awards of the third quarter of the year were awarded where the best workers are rewarded
Chronicle: “We cannot embrace all technology without thinking of citizens”
Last Thursday, October 31, the Digitalization of the Tourism Sector was held at the Convalescència House in Barcelona On October 31, C3
Everything you need to know about the Digitalization of the Tourism Sector, October 31
On October 31 C3 Digital By MST Holding organizes the round table: ‘The Digitalization of the Tourism Sector’, an event that will
The Digitalization of the Tourism Sector: Rafael González, fifth speaker
Five out of five! Rafael González is the last speaker we unveiled for the Round Table, «The Digitalization of the Tourism Sector»
Josep-Francesc Valls, Professor of Management at ESADE: He is the 4th speaker!
The Professor of Marketing Management at ESADE Business & Law School, director of the International Classroom Tourism Innovation ESADECREAPOLIS and the Project
ByHours and Northweek, present in the Tourism Sector Digitization, October 31
The founder of BYHOURS.COM is the third confirmed speaker for the Round Table organized by C3 Digital by MST Holding: «The Digitalization
The Director of CRM at Fira Barcelona, Javier de Ramón, Second Confirmed!
The Director of CRM and Marketing Services at Fira Barcelona is the second confirmed speaker for the Round Table organized by C3
Official presentation of eAlicia International
«eAlicia Internacional» is in luck. And the next October 9 will be the presentation of its new design and website at the
Get to know Davide Lusuardi a little more
[videopress navkPfgs] Davide Lusuardi, Head of Operations of Costa Cruises in Spain and Portugal: First confirmation! The Head of Operations of Costa
MST Holding, present at the Customer Relations Expo 2019
MST Holding will make a presentation on “The Contact Center of 2025”, the company’s CEO, Pedro Barceló will be the moderator MST
The digitalization of the tourism sector, October 31
MST Holding organizes a round table on October 31 about the technological solutions that must be implemented in the tourism sector On