- Global Solutions for Banking
We transform your Customer Experience into a driver of value and growth
Over 20 years driving customer experience, innovation, and commercial growth for financial institutions.
It will be a Strategic Hub of specialized Relationships according to your Customers.
360º BPO Solutions for the Financial Sector
Elevate quality, reduce costs, and transform Customer Experience
At MST Holding, we are leaders in 360º BPO solutions for the Banking sector.
Through the BBU unit, with a flexible, innovative, and specialized approach, we offer multichannel support, digital assistance, telephone banking, and fraud or claims management, excelling in automation, operational excellence, and KPI control.
Process Outsourcing
and Business Generation
The key to optimizing processes and maximizing sales
Free yourself from complex and inefficient processes with operational efficiency.
Discover how BBI, with its focus on banking services outsourcing, can revolutionize your institution’s management through a service that combines advanced technology, intelligent personalization, and impeccable execution that enhances the customer experience.
Customer Experience Consulting in the Financial Sector
Turn customer experience into a competitive advantage
Prepare to shift from a transactional model to a relational one that builds loyalty and converts more.
Discover how Consulting C3, our customer experience consulting in the banking sector, drives measurable results in satisfaction, efficiency, and profitability, thanks to artificial intelligence, real operational knowledge, and a comprehensive 360º vision.
The first Magazine specialized in Technology Solutions and Consulting for the Financial sector.
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The major national and international awards in the Contact Center sector
2025 Platinum Awards
First Prize: Best Contact Center 2025
2025 Platinum Awards
First Prize: Best Customer Experience 2025
2025 ECCCSA Awards
Silver Award: Best Employee Experience 2025
2024 ECCCSA Awards
Bronze Award: Most Effective Strategic Transformation Performance 2024
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