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The influence of Artificial Intelligence in electoral surveys

The influence of Artificial Intelligence in electoral surveys

by Raquel18 de November de 20206 de June de 2023

From C3 Digital we review practical cases that can inspire us to optimize our business models in the use of technology. In

Awards for the third quarter of the year

by Raquel28 de October de 20206 de June de 2023

Last Friday, October 23rd, the quality awards for the third quarter of the year were presented For the first time in history

Communication Skills for Help-Desk Agents

by Raquel12 de August de 20206 de June de 2023

In this course you will learn how to develop those communication skills that are essential for excellent technical support. The course of

The Digital Future by ‘IBM Think 2020’

by Raquel19 de May de 20206 de June de 2023

C3 Digital by MST Holding participated in the «IBM Think 2020» that touched solutions on the digital future C3 Digital is always

The importance of hygiene in establishments

The importance of hygiene in establishments

by Raquel16 de May de 20206 de June de 2023

Supermarkets, pharmacies, tobacconists, small shops, markets … Are you asking if the hygiene of your establishments is correct? Do you want to

“eAlicia helps us assess the Internal Quality of services”: RACC

“eAlicia helps us assess the Internal Quality of services”: RACC

by Raquel28 de April de 20206 de June de 2023

A few days ago we were able to speak with Meritxell Martínez, Toni Vilés and Tomás Escofet, members of the RACC, who

Accelerate transformation with the Digital Observatory

Accelerate transformation with the Digital Observatory

by Raquel23 de April de 20206 de June de 2023

C3 digital by MST Holding instaura el servicio Observatorio Digital para empresas que quieran apostar por la transformación digital From C3 Digital

Free Online Mindfulness Workshop April 28-29

Free Online Mindfulness Workshop April 28-29

by Raquel21 de April de 20206 de June de 2023

We expand our Online Training Offer: Do you want to know how we do it? Sign up for the Mindfulness Online Workshop

Consulting C3 expands its Online Training Offer

by Raquel16 de April de 20206 de June de 2023

We expand our Online Training Offer: Do you want to know how we do it? Sign up for the Mindfulness Online Workshop

In MST Holding we bet on Telework: what about you?

by Raquel26 de March de 20206 de June de 2023

At MST Holding we have been working with Telework for weeks. Are you a company that offers Customer Service? See how we

Contingency Plan for your Call Center

Contingency Plan for your Call Center

by Raquel19 de March de 20206 de June de 2023

In times of crisis such as the Coronavirus crisis, Call Center services are playing a fundamental role in the continuity of many

How to win clients by being proactive agents

How to win clients by being proactive agents

by Raquel12 de March de 20206 de June de 2023

Why do proactive agents achieve results and are able to face crisis situations? In this case we will talk about the benefits

Is artificial intelligence a reality or an illusion?

Is artificial intelligence a reality or an illusion?

by Raquel1 de March de 20206 de June de 2023

We must take into account Artificial Intelligence in our companies, at MST Holding we already do it Today artificial intelligence is not

Do you carry out eLearning training in your company?

Do you carry out eLearning training in your company?

by Raquel27 de February de 20206 de June de 2023

How to implement an eLearning system in 6 steps All changes need special attention. If you want to implement an eLearning system

MST HOLDING, associate member of AEERC

MST HOLDING, associate member of AEERC

by Raquel20 de February de 20206 de June de 2023

MST Holding has been certified as a member of the Spanish Association of Customer Relations Experts (AEERC) On February 17, the Spanish

How to overcome work stress in a Call Center

by Raquel6 de February de 20206 de June de 2023

Overcoming work stress in a Call Center can be easy Overcoming work stress in a Call Center can be easy. According to

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